Best way to create a Service Catalog in Service Now

riaz_mansuri
Kilo Guru

Hi,

I want to start building a Service Catalog in Service Now (Geneva). Not sure where to start.

I know what a Service Catalog is I know what I want in the Service Catalog, I just need to know what will be the best way to build this into Service Now.

We have a Portal and at some stage I would like the users to access this. For now I want to build it and see how it works.

What is my starting point, where do I go in Service Now?

Does anyone have any examples they can show of ones they have built?

Thanks,

Riaz

3 REPLIES 3

Chuck Tomasi
Tera Patron

Hi Riaz,



Go to Service Catalog> Maintain Catalogs.



They are usually divided in to topics, such as facilities, business units, or other areas of service management.



Service Catalog Management - ServiceNow Wiki


riaz_mansuri
Kilo Guru

Hi,



Thanks for the replies. What I am really after is some examples or screenshots of existing ones.



Then knowing how I can have this displayed on the Self Service Portal for users? And how it can displayed?



Thanks,


Riaz