Most of us spend a lot of time reviewing reports, identifying what is going on, then taking some (often very predictable) action. Why? Why spend time looking at data of what happened and pressing the ...
Performance Analytics uses scheduled jobs to collect and clean scores and snapshots and enables you to manually set or import scores. During this Performance Analytics Academy on October 21st, we disc...
Performance Analytics on any instance can be simple: taking out of the box content packs, or complex: custom KPIs and dashboards. With the potential for multiple process models on a domain separated i...
In the Performance Analytics & Reporting Office Hours on July 23rd, we discussed different ways to query data from multiple tables, including Dot Walking, Related List Conditions, and Database Views. ...
Predictive Intelligence enables you to leverage in-platform machine learning to empower features and capabilities across ServiceNow applications to provide better work experience. During the Performan...
Surveys and Assessments are a powerful part of the Now Platform. Viewing results per Survey is a simple experience, but when you want to pull these results onto Dashboards, we can run into a few chall...
When planning a trip, we often pick our destinations based on some key highlights or landmarks that a location has to offer. For example, my wife and I went to Italy for our honeymoon and spent time i...
During the Performance Analytics Academy on September 9th, we covered new and updated out-of-box analytics and reporting solutions. We provided an overview of Paris’s new and updated content and revie...
Customize Column Headers in Database View Results So maybe you had to create a database view or you had to generate some reporting from a database view that was created by someone else. Regardless of ...
Performance Analytics Scripts offer endless flexibility and allow you to quickly develop new analytics. However, this is not without trade-offs. During the Performance Analytics Academy on August 26, ...
HOLY WOW! I wasn't expecting this feature, but it fits in with what makes PA best. - Measure what matters - Address what matters when it underperforms. This finally brings visibility to underperformin...
Glad to see analytics getting a lot more love with the addition of Analytics Center on Workspace. But how have you found your Workspace adoption going?
What is the CMDB Query Builder? How can I use it with Reporting? We discussed how to use the CMDB Query Builder as another tool to enhance our Reporting & Performance Analytics abilities, during our l...
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Performance Analytics (series) Widgets
