The ServiceNow Global Cloud Services uses the machine learning capabilities of Predictive Intelligence to embed the ability to predict the completion time when an automation starts. Adding this intelligence to a workflow is simple, effective, and let's our customers know when the process is complete.
Read more from the practitioner who implemented this here at ServiceNow: https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/case-study/cs-now-on-now-improving-the-visibility-and-operational-efficiency-of-cloud-workflows.pdf.
