This is the second post in a 3 part blog series focused on how
Performance Analytics enables you to run a better ServiceNow by adding
CONTEXT to the valuable data living in the platform.In the first p...
Check out the latest on-demand webinar on Performance Analytics:Measure
What Matters: Establish Business-Aligned Reporting Practices Troy
DuMoulin, VP of Research & Development at Pink Elephant, strik...
TrendBox is a very powerful mechanism to visualize performance over
time. Common uses include incidents assigned per week, by either
technician or assignment group. The reason the TrendBox is superior...
The standard point and click reporting interface of ServiceNow is a
powerful and quick way to visualize your data. Most individuals,
however, stick with bar and pie charts because those are the most c...
On ServiceNow Share I have added PA - UI Action UtilsThis Updateset adds
a few UI Actions to your Indicator and Widget Forms.The functions are as
following:Preview Widget: Preview your widget without ...
"Dad, why can't I eat all of the Halloween candy today?""Because —
you'll get a stomach ache and it's bad for your teeth.""Why,
Dad?""Because the candy is full of sugar and sugar is bad for your
teeth...
Interactive filters are a powerful feature you can add to homepages and
Performance Analytics dashboards containing report gauges. With
interactive filters, you enable your users to visually filter
in...
Once you've got the right people in place for your implementation its
time to think about the overall design of all the underlying "stuff" in
Performance Analytics. I mention Legos in the title, but i...
I originally wrote this during the 2016 Summer Games in Rio, but now
that the 2022 Winter Games have rolled around I figured I'd dust it off.
The 2016 Summer Games are here and for the next two weeks ...
On a recent cross country flight, I found myself watching one of my
favorite movies to pass the time, Moneyball. If you love Baseball,
Analytics, or Brad Pitt you're probably familiar with the story. ...
In this episode of ServiceNow Techbytes, heathramsey discusses how you
can use Performance Analytics as the "face of your instance" to
visualize data collected over time and improve your business
proc...
In this episode of ServiceNow Techbytes, heathramsey discusses the
Reporting application and the best ways to create and manage reports on
the ServiceNow platform.ListenSubscribeto iTunesThis episode
...
The Knowledge Base is kept current with frequent edits and additions.
Find out what is new and stay up-to-date on the latest ServiceNow
Knowledge Base articles by reviewing the weekly KB digest.Recent...
With the upgrade to Fuji, many users run into the scenario where they
are unable to see the reports they have created in Reports > View/Run >
My Reports. The user, with the report creation role (such ...