We were excited to invite you to the launch of our 2025 Platform
Analytics Academy sessions on January 8th, where we kicked off the year
with an engaging session on "Getting Started with Platform Anal...
The attched slide deck contains suggested cleanup activities to be done
during the Platform Analytics planning stage. These actions are NOT
required, but many customers find that the migration is much...
We hosted this special event to highlight and recap the key sessions and
insights shared throughout 2024. Whether you wanted to refresh your
knowledge, catch up on anything you missed, or dive deeper ...
Thank you for joining us for the Platform Analytics Academy session on
November 13, 2024, at noon Eastern! This time, we dove deep into
Platform Analytics Filters—a valuable session for both newcomers...
The situation: End-of-Month KPI's NeededIt’s a standard feature in
ServiceNow to be able to collect daily results for a Performance
Analytics indicator and then aggregate that metric over a longer per...
On October 30, 2024, at noon Eastern, we hosted a Platform Analytics
Academy session focused on "PA Before & After." In this session, we
walked through common creation tasks familiar with Performance ...
As managers, we've all spent countless hours preparing reports to be
routed up to leadership. We gather the data in excel, prepare charts,
format it all into a PowerPoint slide with added commentary a...
We want to hear from you! We are looking for people to join in a remote
interview session about your day-to-day experiences with ServiceNow
analytics and discuss various use cases related with Generat...
In another post it was outlined how to migrate to the platform analytics
dashboardhttps://www.servicenow.com/community/performance-analytics-blog/platform-analytics-migration-in-xanadu-release/ba-p/30...
Starting with the Xanadu release, new ServiceNow instances will rely
solely on platform analytics, meaning traditional reports and dashboards
will not be available. This change affects newly provision...
We were excited to invite you to our recent Ask the Experts session,
part of the highly anticipated Platform Analytics Academy series. This
interactive event was packed with insights and offered atten...
1. What type of migration is recommended?(Phased or Bulk). A. If you
want to test with some teams the migration and the move to Platform
Analytics then you can do a phased migration of just some dashb...
On October 2, 2024, we held a session on Process Mining & Platform
Analytics: Better Together. Platform Analytics provided stakeholders
with insights into performance trends through Key Performance In...
During our Platform Analytics Academy session on Reporting Best
Practices on September 18th, we covered key strategies for building
effective reports, including the essential roles needed to support y...