We hope you joined us at the Platform Analytics Academy on January 24th,
2024, as we ushered in the new year with an immersive session tailored
to professional growth. Our focus was on a comprehensive...
In our final 2023 Platform Analytics Academy session, we offer a
retrospective journey through the year's sessions. Seize this
opportunity to revisit and rejuvenate your understanding of the pivotal
t...
This page will be updated regularly. Check back often! Share your ideas
in the discussion. Links Swiss Re K19 Housekeeping Presentation -
real-world tips and tricks!
The Platform Analytics Academy was held on November 15th, 2023.
Attendees delved into essential Platform Analytics Housekeeping
Solutions, aiding in a seamless transition to Next Experience solutions....
Calculated True/False Flag in a Reporting Function Field Ever had a
situation where thousands of records had many string variables mixed
across numerous fields? Some of these are meaningful, and other...
In this Platform Analytics Academy session, we had another great "Ask
the Experts" session where you the customer were able to ask direct
questions and get answers from our Experts instantly. If you m...
In this Platform Analytics Academy session, we explored the advantages
of transitioning from CoreUI Analytics to a single unified Analytics
Experience. We dove into enhanced features, streamlined proc...
In this Platform Analytics Academy, we dove into the insightful world of
'Now Assist for Creator's Code Assist.' We showed how this dynamic tool
can revolutionize your approach to analytics, empowerin...
IT Service Managers/Help Desk Managers/Incident Managers and similar --
We’d like to invite you to participate in our new analytics research
opportunity. Your feedback will help us improve our product...
In our prior Platform Analytics Academy session on September 6th, we
offered a sneak peek into Platform Analytics' future. We discussed the
forthcoming Next Analytics Experience, which unified valuabl...
In this Platform Analytics Academy session, we explored the dynamic
world of data relationships with 'Mastering Data Relationships: A Deep
Dive into Dot-Walking, Related List Conditions, Remote Tables...
Hola Community, I was recently asked a question on my YouTube channel
for creating a report incident records that have Tags on them. For this
use case, we can use the table 'Label Entry' which stores ...
To make the most of User Experience Analytics, consider the following
best practices: Define Clear Objectives: Identify the specific goals and
objectives you want to achieve with User Experience Analy...
Question - What is ServiceNow User Experience Analytics? Answer -
ServiceNow User Experience Analytics is a feature that allows
organizations to analyze user interactions and behaviors within the
Serv...