ChrisF323949498
Tera Explorer

I was using Performance Analytics (Now Platform Analytics)

 

However I was unclear how each graph would be visualised, and what data it required and modifying them and re-saving etc proved time consuming. So hopefully this will save you time, as it did for me.

 

I will do a follow up, breaking down the requirements of each as the visualisation can redefine the data it requires (E.g. Time series graphs of course need a time stamp to place along the x-axis), but for now here are the most common graphs you'll likely use.

 

I've aimed to keep the data similar - Incidents and various field grouping based on that data (typically priority and impact).

 

Donut

ChrisF323949498_0-1742876338791.png

 

Pie

Ideal for showing a percentage from a fixed range. E.g. Incidents, by priority or assignment group.
If your data isn't useful from a % view, it's better to use a Column chart or similar. 

ChrisF323949498_1-1742876338794.png

 

Semi Donut

ChrisF323949498_2-1742876338795.png

 

 

List – Simple

Useful for viewing more advanced details, with custom columns. Best saved for 'more details' tabs.

ChrisF323949498_3-1742876338798.png

 

Indicator Scorecard

ChrisF323949498_4-1742876338801.png

 

Pareto

ChrisF323949498_5-1742876338803.png

 

 

Horizontal bar

ChrisF323949498_6-1742876338804.png

 

 

Vertical bar

ChrisF323949498_7-1742876338806.png

 

 

Area (grouped)

ChrisF323949498_8-1742876338808.png

 

Scatter
Typically useful for seeing relationships between 2 data points

ChrisF323949498_9-1742876338812.png

 

 

Column
Useful for time series data, such as incidents created over time.

ChrisF323949498_0-1742876425243.png

 

 

Line

ChrisF323949498_2-1742876425247.png

 

 

Single score

ChrisF323949498_3-1742876425249.png

 

 

Dial
Useful for showing progress towards a goal, e.g. 80% of 100.

ChrisF323949498_4-1742876451801.png

 

 

Pivot table
Great for slicing data in various groupings.

ChrisF323949498_5-1742876451804.png

 

Heatmap

Great for highlighting areas for improvement visually

ChrisF323949498_6-1742876451806.png

 

Bubble
Good for seeing distribution of data

ChrisF323949498_7-1742876451807.png

 

Boxplot
Useful for seeing ranges of data.

ChrisF323949498_8-1742876451809.png

 

 

Geomap
Typically useful if location is a useful data point, such as where your incidents mostly come from.

ChrisF323949498_9-1742876451812.png

 

 

Hope this helps save you time like it did for me! 

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