Platform Analytics Academy - September 3rd, 2025 - What's New in Zurich - PA/UXA

[Thomas_Davis]

We hosted an exciting and insightful session on September 3rd, 2025, spotlighting the latest innovations in Platform Analytics and User Experience Analytics—direct from Zurich!

This session was designed to provide:

• Fresh perspectives on how analytics is evolving to meet user needs

• Actionable insights into platform performance and user behavior

• Opportunities to engage with peers and experts shaping the future of analytics

Useful Links

• What's New in Zurich - Platform Analytics

Prior Platform Analytics Academy Sessions by Year

Click on the year below for all Platform Analytics Academy sessions held that year.

2025 | 2024 | 2023 | 2022 | 2021 | 2020 | 2019

Click here to see our upcoming schedule of events!

[Clyde_Silveira]

Can you please help me with the registration link for this event?

[Dan_Kane]

Apologies, we need to update the links to the new registration page:  https://info.servicenow.com/LiveOnServiceNow-PlatformAcademies.html

[Matthew_13]

Thanks!

[EroshH]

Hi @Thomas_Davis 

It was a very useful video.

I have a few questions regarding Platform Analytics.

At the moment we are using the Yokohama version and planning to migrate to Zurich.

In our Yokohama version, we have 90% of reports and dashboards created under Performance Analytics and 10% created under Platform Analytics.

When we upgrade our instance from Yokohama to Zurich:

Are these dashboards and reports created under Performance Analytics migrating to Platform Analytics in Zurich and display everything under the Platform Analytics menu?

Or will the dashboards and reports created under Performance Analytics still display under the Performance Analytics menu for us to migrate to Platform Analytics later, and the other dashboards and reports we have created under Platform Analytics display under the Platform Analytics menu?

It would be a great help if you could provide clarifications for the above concerns.

Thanks

Erosh