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Best practice for Dashboards for Service Desk

Tatyana
Mega Contributor

‎12-09-2019 05:49 AM

Hi to all.

  1. I need dashboards for Service Desk. Are there any standard dashboards in Service Now? (PA or Reporting)
  2. How to make real time reports for Service Desk without losing capacity? (more than 100 employees at a time)
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Tatyana
Mega Contributor
In response to Community Alums

‎12-09-2019 10:31 PM

This dashboard not real time. Every time you need refresh page.

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