Calendar widget on dashboard is not following interactive filters

Shae
Kilo Contributor

I have a responsive dashboard with a calendar report type and a list report type.  They are technically the exact same report (using the same table and criteria) but offering two different visuals of the data. 

I also have 8 standard interactive filters on the tab that viewers can use to filter these reports.  

When using the interactive filters the list view will follow them but the calendar view will only follow certain ones.  I've checked the documentation to see if there is some limitation on the type of interactive filtering that calendars can do but I don't see anything that indicates calendars have a filtering limitation on certain fields.

These reports are literally just a copy of each other and the report type modified, there is no other difference between them.  But half of the filters will work on just the list view and not the calendar, and the other half work on both.  

We have opted not to try to build custom interactive filters for this because they have significant limitations and we want to be able to reuse the same filter widgets throughout the dashboard.  (And because we have no reason to believe that these standard ones shouldn't work!)

Is anyone aware of a limitation on calendar report types and using interactive filters?  Or any other reason this could be happening?  Thanks!

3 REPLIES 3

sachin_namjoshi
Kilo Patron
Kilo Patron

For Calendars widgets, we have the ability to use the date filter which picks using the normal condition builder functions. However, you can create one by writing your own custom interactive filter.   Custom interactive filters

 

Regards,

Sachin

I have multiple interactive filters that are both date and non-date centric.  There are non-date interactive filters that are working. 

We would like to avoid building custom filters as they have a lot of limitations.  I would just like to figure out why some of these standard ones are working and some aren't.  Date is not the common denominator.   Thanks!

Adam Stout
ServiceNow Employee
ServiceNow Employee

Interactive filters should work. If you change the type to a single score does it work? Do you have it set to follow the filter?  Have you confirmed (with the debug filter) that the filter is being applied to the table the report is on?