Catalog task is not getting assigned to assignment group automatically- Please help.

[girishtahalrama]

Hello Team,

I was testing one of the catalog item in UAT- I realized that catalog task was not getting assigned to assignment group automatically. Which should not be the case.

As to fix this, I went into the catalog item maintain- found the catalog item- click the workflow- checkout — click on catalog task property — and updated the fulfillment group and click on update. When I tested this again- the catalog task is not getting assigned to assignment group field. this still shows blank,

What am I missing? I followed all the steps please help me out.

Thanks!

[Pradeep Sharma]

Sure, in above case can you just hard code assignment group sys_id for testing purpose.

I.e task.assignment_group = 'SYSID of group';

for testing purpose comment the function getAssignmentGroup() code and test once.

[girishtahalrama]

other than this, Do you want me to add assignment group in the fulfillment column?

[Pradeep Sharma]

No, At this moment just try with script once.

And also please let me know what old and new value you see from the history of the record.

[girishtahalrama]

no- Pradeep, it did not work. I added the same script. Also, I did update the fulfillment group which did not work either.

[Pradeep Sharma]

Can you please check old and new value for the field from history.