I would like to make the graph visible only if the filter is filled in the PA.
I'm working on the analytics platform and I'd like to only display a chart if a specific filter is met.
Forum Posts
Dashboard issue after Zurich update
Hello Team, We are experiencing issues with both the Dashboard and the associated reports. This issue began after the Zurich upgrade, during which the UI automatically switched to the Platform Analytics Experience. In the new Platform Analytics inter...
List Element not following filter in ServiceNow Dashboard
Hi All,I built a dashboard with filters based on Group. All the elements in the dashboard are following the filters but a list element on Assessment Instance is not following it. Not sure what I missed, below are the configurations set on the filter ...
Incorrect Percentage Calculation in Data Visualization (Time Series : Column)
Hi everyone, I’m facing an issue with a data visualization in ServiceNow. I’m using a Column Times Series chart to display true and false values by year. The count values appear correctly, but the percentages shown in the table below the chart are in...
Resolved! Facing quite a number of issues with platform analytics
Hello Team, I have posted few questions earlier but had no luck receiving responses. I am working in Platform Anlytics for the first time and I am facing quite a number of challenges as listed below: 1) There is no option to turn-off totals in pivot ...
Resolved! REST API OAuth
I am unable to get a REST API token using ServiceNow OAuth. We are not yet on Zurich to make use of the MIC. I selected OAuth API endpoint for external clients. The token does not get issued when using Client ID and secret. We have Entra ID serving a...
adding script tags in workspaces (SOW, HR agent workspace...etc) and native view
I intend to use google analytics to track how users interact with my application. To do so, i would need to add a script tag into the head HTML element (refer to below). I managed to do so in the employee centre (by adding the script tag in the theme...
Platform Analytics Color indicator Dots or Colored Text in PA List Widgets
Does anyone know how we can add the color globe or dot indicators in Platform Analytics?See the attached. The color dots render in the Core UI widget/reports but not in PA.There has got to be a way to either color the text or add the dot indicators....
Platform Analytics HTML / String Widgets Text Not Wrapping
How can we show the contents of a string (4000 characters) so it wraps in the list widget in Performance Analytics?The problem we are trying to solve is to show the data in this widget where we can see multiple rows instead of one row that scrolls ri...
AI Agent
How to fix this issue in ai agent testign To proceed with gathering the necessary incident details for resolution, I need to use a tool designed for this purpose. Is it okay to proceed?
all Project reports implementation
Hello Folks , I am bit confused to implementing the reports.Can some one please help me to implementing this report . Much appreciated
Resolved! After promoting a dashboard to another instance SN seems to think I am editing it but I am not
I built a platform analytics dashboard in my customer's DEV instance. I had an update set current to capture changes. Just before promoting I opened the dashboard record and unloaded the dashboard to the update set. I then exported the update set to ...
Multiple Tabs on Technical Dashboard of Platform analytics
I want to create multiple tabs just like we create on inline dashboard is it possible to create multiple tabs on technical dashboard i can't find it?
Resolved! Data visualization - remove start / end time from Calendar Report
we are using Calendar Report on Incidents table to give an overview of P1/P2 Incidents (month view).For this purpose, we want to show the INC Number and Priority. While we can configury Number + Priority on "Event display fields" configuration, how c...
