Dashboard question
I want to do this activity as enable cell level redirection from dashboard pivot tables where clicking a cell opens the corresponding workspace link derived from that cell's row and column filters ?please tell the process
Forum Posts
Resolved! Subscribed users filter criteria
Within subscription dashboard, go into Overview, then into Instance Entitlements. Open IT Service Management Professional (Per-User) record. This is another dashboard page. Go into Subscribed users tab. I'm trying to modify the filter here and I cann...
Advance Platform Analytics Report Creation
I am trying to create a report on the Incident [incident] table using the new Platform Analytics experience.My goal is to bucket incidents based on when they were created, using the following monthly intervals:0 to 3 months ago3 to 6 months ago6 to 9...
Platform Analytics - Migration Tool - Issues
Is anyone else having issues using the Platform Analytics Migration tool after upgrading to Washington? Some of the issue that I have found; - Existing breakdown source field is not being followed. The way these breakdown sources are being migrated t...
Is it possible to create a PA Dashboard filter which makes use of the 'Is in hierarchy' filter?
Hi all, We are trying to report on departments within a PA dashboard, and found that there is a useful filter called 'is in hierarchy' and allows you to select a department head and then report on all sub-departments. This is an extremely useful feat...
to have more granular indicators ?
I made KPIs: Delay first email, Delay new to Open, Delay Open to Resolve, Delay partner pending, etc.On the analytics platform everything is OK on my filters, but for the graphs I want to display the boxes to get details: 0-5 min and/or 5-15 min and/...
Resolved! How to build visulization using multiple source
Hi Mates, I'd like to build a report showing all open PC orders in our business. I used data source 'requested item'. However, there is no 'business' field in that source. So that I got a report with all open orders across . I tried to add another da...
Is it possible to copy the AI Search Analytics dashboard/widgets?
I'm creating a custom dashboard for upper management and one of the asks is to show search results (i.e. are people finding what they are looking for, how many searches come back with no results or no clicks, etc). All the stuff you would find on th...
Resolved! Error is calculation on Formula Indicator with Week as Average
Hello, I am facing an issue with one of my formula indicator that I have implemented. The indicator is called "Average Age of Closed Tech Assessments Tasks" with formula ([[Summed Duration of Closed TATSK Tickets]] / [[Number of Closed TATSK Tickets]...
Report Filter
we are using Formula indicator to show report ,Where we want to filter data like group contains Like ABC , how can do that ? is it doable if yes how ?Thanks for your help
Resolved! List visualization type navigation on a platform analytics dashboard
When i open a record from a 'list' visualization (next experience dashboard), i don't see the up/down arrow to navigate to the next/previous record on the list. Record opened from a list on a Core UI dashboard Record opened from a list on Next Experi...
Interactive Filter on Dashboard in Zurich version
How could we create an interactive filter in the dashboard on alm_hardware table among Location,branch and stockroom? For example: If we select a branch then only the locations under the branch will be shown.And if we select a location then the stock...
Resolved! [Platform Analytics] Is it possible to dynamically change dashboard tab names?
Hi everyone,I am currently using Platform Analytics on the Zurich release.I have set the dashboard tab names by fiscal year (e.g., "FY2026", "FY2025"). Currently, I have to manually change the tab names every time the fiscal year changes. I would lik...
Resolved! Post Migration: Flagged Performance Analytics ACLs from Instance Scan
Hey Team, I'm hoping to get some insight from the group. Post our migration to Platform Analytics, we're seeing several Performance Analytics ACLs flagged in our instance scans. While I led the migration, I don't have the pre-migration context to kn...
Multiple reminder notifications has been triggering through the schedule job
Hi Team,I have a requirement to create a reminder notification on the Approval table.Conditions:The approval state should be "Requested"The approval record should have been created at least 24 hours earlierThe approver should receive the notification...