Hi everyone, I am trying to configure a Cascading Filter (Region > Country) on a Platform Analytics dashboard (Yokohama/Zurich release), but I'm stuck with a configuration issue.The Problem: Even though I have configured my Filter Elements (Pills) fo...
I want to create a report where I want to have the RITM record fields, RITM variables values and the approval record fields on the list view of the the report. I know we can create a database view to join the approval table and RITM table. But I am e...
Hello Everyone , @crowe1288greg @AndersBGS @ @nitin gupta1 @Dr Atul G- LNG @Tanushree Maiti @Ehab Pilloor @pavani_paluri I'm seeing the following message when creating a new change Request in UAT instance . part of the query on cmdb ci has b...
I know this question has been around forever. I can see dozens of separate posts with the same central challenge: Can we get bar / column charts to show percentages instead of raw numbers? The answer I've seen is always that Reporting widgets can'...
Hi Everyone,I’m working on creating an ATF test for the following scenario and would appreciate any guidance or sample steps:Attempt to perform the Mark Duplicate and Cancel actions using a user who does not have the Problem Manager role, and verify...
I have a donut report on instances. This report has multiple Group by options. Depending on the group by, the total changes. If the record has no value for that group by, it should be counted in "empty" is what I assumed. Examples Why are some missin...
In Platform Analytics Australia, we would like to restrict how dashboards can be shared by general users. In addition to sharing with specific users, we would like to have the following:Only users with one of the admin roles should be able to share ...
We are using Platform Analytics Dashboards. We have two reference fields on sys_user: - u_leader (reference to sys_user)- u_rm (reference to sys_user) We created dashboard filters on a test datasource using sys_user and configured: Leader Filter -> u...
I have a question about how Platform Analytics is expected to work.I'm trying to build a report/visualization that lists the variables of a specific catalog item side by side, so that I can filter by each individual variable.I set the data source to ...
Hi all, I've noticed that KB articles are being created from our resolved incidents and showing up as part of our metrics in our KB dashboard. I am not sure how to stop this from happening, they are being added to a knowledge base we don't have calle...
Hi everyone,We are implementing a Performance Analytics metric to display the number of consecutive days without an unauthorized change in a Scorecard widget. Our current approach uses a System Property to store the running count, which is updated da...
Equipment ID field doesn't search for contains but rather using start by when searching, it should search for the words without using * also
Hi All, We have a requirement to create a custom Date Filter on Software Asset Workspace Home Page. We have number of reports on the Home Page which is actually a PA Indicator source.The normal select Filter component is working fine for the Indicat...
When creating a simple list data visualization and I want to use variables from a catalog item for some of the columns, however the UI experience is terrible. I am hopeful that this is just a user error on my part.I have created a simple list data v...
Hi,We Recently Upgraded to Australia; the Issue we are facing Right Now is On the Service operations Workspace Where we have the landing Home page and Separate Dashboard PageSo previously for the Zurich Version in the Home page when I select my dashb...
