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Use case: need to group field values based on a condition that can be shown on dashboard. Table: IncidentField: categoryField Values: Network,Applications,Inquiry / Help,DatabaseCondition:if category in (Network,Applications,Inquiry / Help) then 'Sof...
What i am trying to do is find the difference of two fields time event starts and time event ends both are in string format value is 6am and 5pm now for calculation of diffrence of these two and find the hours in between them i have written a script...
Hello AllI am trying to make one of my PA dashboards visible within Project workspace. I was able to do that on a Resource Workspace by using "Resource Management Workspace" in the Dashboard visibility field under details of the Dashboard. Is anyone ...
Hello ,I am trying to automate Platform Analytics in CMDB module(R:Yokohama) . For Example: Opening a CI and checking for required attributes using ATF. Please provide some inputs if this can be achieved? TIA!
Hello AllIs it possible to create a filter in Platform Analytics on a field defined as String? What filter type would you select, since we only have single, multi, choice list and Date?We have this custom String field not super long, but very importa...
I've created a dashboard using the Platform Analytics Experience. I have an auto indictors that come with a few breakdowns. I am able to add a FILTER element, choosing Indicator Breakdown and select one of the breakdown and everything's working fi...
Hello, we are on yokohama version and have just started using platform analytics. Is there a way to make my platform analytics dashboard my landing (home) page? We are ready to begin transitioning dashboards to PA but want to make sure users can ma...
I am creating an uptime pie chart based on our Service Availability table. I want to show all services that have an uptime below 99.95 each with their own slice of the pie, and then group all services with an uptime of 100% into an "All Others" slice...
Hi everyone, I have a scheduled job that runs monthly and captures some values. Each record created by this job contains: *NumA*NumB*Percentual = (NumA/NumB)*100 On this records there are some automated indicators, one for the sum of the numA, anothe...
Is there a way to create a cutom filter that would allow to search the reports using keywords? Similar to a global search option but instead it would be used at the dahsboard level.
HiI am trying to generate a report with this requirement -Generate a list of KB articles which are outdated and not in published state. I have tried with direct filter and it is not working.I have tried using the Script Include and logic is working w...
We have clients using SOW or the CSM/FSM workspace. Before workspaces existed their agents worked from dashboards. They clicked on the report showing their work and were brought to a list with that work.With Platform Analytics dashboards this still w...
Hello AllI used to create cascading filters in older UI using interactive filters. I was wondering if we have that functionality available in Platform Analytics filters. I also wanted to check if we can create a filter on a text field. Please let me ...
Hello AllI was wondering if there is a way to suppress the time display on the Planned Task on the Calendar Report Visualization in Platform Analytics. I only want it to show the planned Task Short Description. Please let me know if you have any luck...
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