Ran across this thread on LinkedIn and it references that ServiceNow has released "Is in hierarchy" operator to assist in reporting by organization structure. Has anyone seen this referenced or documented anywhere else? This solves a major pain poin...
Hello Experts,I need an api from the ServiceNow to add the multiple attachments to the incident recordI checked in the Api explorer but no luck.
Hi everyone,I am working on building a custom daily operations dashboard for a client using the Platform Analytics Workspace, and they have requested a dedicated tab that mirrors the Out-of-the-Box (OOB) CMDB Health Dashboard metrics.Specifically, I ...
I have a request to create a report to track the state of incidents day to day cumulatively for a 30 day span for a specific team. The requester has indicated that they want a histogram type of report for this, but I am unsure if that is the best ty...
We're currently reviewing and cleaning up Core UI reports as part of our preparation for wider adoption of Platform Analytics and have come across a few challenges around report lifecycle management.During this exercise we have found a number of unex...
IS SCRIPT INCLUDE FUNCTION WORKS IN FILTERS OF INLINE DASHBOARD IN SERVICE NOW?
With the latest round of plugin updates, is the automatic addition of the "Dashboard Summary" Skill which by default adds the "Generate Summary" widget to Platform Analytics Dashboards. I know that the skill can be turned off or restricted, but that ...
I am looking to reassign an dashboard owner in Platform Analytics.Platform Analytics Dashaboard (par_dashboard) NOT Performance Analytics dashboard (pa_dashboard). par_dashboard does not have owner on the form or in the dictionary. What table is rela...
Hi Community,I am creating a new formular indicator, with 2 daily synced contributing indicator.Is it possible to configure the formular indicator to calculate on weekly basis? for example, how many incidents have been created in the past week. Thank...
DifficultTools are all over the placePoorly organizedMixed font and sizeOdd coloringRight eyed focusWasted space80% of the customers have always used 20% of the tool. Now we're being forced by the 20% into dialogs and multiple pages to execute the s...
Hi all,Hello, would any one please know how to achieve multilevel pivot table in Platform Analytics to be displayed as a flat table, with every row showing all of its grouping values, instead of the default collapsible tree. I could not find any SN d...
When I use the interactive filter like in the image below inside a dashboard then clicks onto the Single Score Visualization it shows IS ONE OF sys_ids instead of it's display values inside the Filter. Is this behavior normal ? * Filter in the dashbo...
Hi community,I am studying Platform Analytics (PA) Fundamentals. I happen to see below pictures but I could not find the trend in the system.could you please share your insight please? Thank you.
Hi Everyone,I am facing an issue with the ITSM Virtual Agent analytics workspace dashboard (PAR / Next Experience Data Visualizations).Under the Topics tab, widgets like "Chat interaction by topic" are displaying "No data available" ("There are no sc...
Hi Community,I have an existing dashboard called “subscription overview” in one of my ServiceNow instances.I need to create an exact duplicate of this dashboard , including:All dashboard tabsReports/widgetsLayout and configurationFilters and other d...
