Catalog task is not getting assigned to assignment group automatically- Please help.

[girishtahalrama]

Hello Team,

I was testing one of the catalog item in UAT- I realized that catalog task was not getting assigned to assignment group automatically. Which should not be the case.

As to fix this, I went into the catalog item maintain- found the catalog item- click the workflow- checkout — click on catalog task property — and updated the fulfillment group and click on update. When I tested this again- the catalog task is not getting assigned to assignment group field. this still shows blank,

What am I missing? I followed all the steps please help me out.

Thanks!

[girishtahalrama]

Sorry Pradeep, did not get you- How do I check this? Please point me where to go and check this out  

[Pradeep Sharma]

Here you go.

http://wiki.servicenow.com/index.php?title=Viewing_a_Record%27s_Change_History

[girishtahalrama]

I am reading it through but which line item should I look into?

I am in record history now,

[Pradeep Sharma]

Check for assignment group field.

[girishtahalrama]

is this what you are looking at: