Catalog task is not getting assigned to assignment group automatically- Please help.

[girishtahalrama]

Hello Team,

I was testing one of the catalog item in UAT- I realized that catalog task was not getting assigned to assignment group automatically. Which should not be the case.

As to fix this, I went into the catalog item maintain- found the catalog item- click the workflow- checkout — click on catalog task property — and updated the fulfillment group and click on update. When I tested this again- the catalog task is not getting assigned to assignment group field. this still shows blank,

What am I missing? I followed all the steps please help me out.

Thanks!

[Pradeep Sharma]

Yes close to but can you search for assignment group field.

[girishtahalrama]

HI Pradeep, In the list view- there is nothing called Assignment Group. I checked each and every Lable.

[girishtahalrama]

Hi Praveen, I just saw the Assignment group in the same list- but there is no value old and new:

[girishtahalrama]

[Pradeep Sharma]

Hi Girish,

It means the script is not executing properly. It's hard untill to tell on troubleshooting steps until I get an access.

I can take a look if this is your personal dev instance.