Combined indicator to see both incidents and tasks?

[wenlon]

Is it possible to set up 2 indicator sources for one indicator?  We would like to see all incidents and tasks assigned to various groups, then breakdown based on either incident or task?  Currently - we have a widget for total incidents and a widget for total tasks for assignment group "Ops"  we must be able to see a grand total and then breakdown by type correct?

[Adam Stout]

I assume you mean incident tasks not all records in the task table.  In any case, incidents and incident tasks are both in the incident table.  Put your indicator on the task table and filter the "type" to incident and incident task you should get the combined view.  This works for all tables which extend tasks (you'll find changes, problems, projects, etc. in there as well so be sure you filter on type).

[ronhill]

The short answer is, no.  You can only link a single Indicator Source for each indicator.  You will need to create a Indicator Source for the Task [task] table.  Incidents [incident], Incident Task [incident_task], Change Request[change_request], Change Task [change_task] are all extended from the [task] table.  By making the Indicator generic (i.e. Open.Task) for all task you will will be able to use it multiple times for other Indicators if needed. (Consider if you will always be looking at the same Task types.  If so, you can define your conditions on the Indicator Source.) In the Indicator you can also further qualify the type of Task you want to show in your widget.