Creating a interactive filter on a Integer Field

sayub
Tera Contributor

Hi, 

I want to create a interactive filter for 'Reassignment count' field for incidents. It seems i am not able to create a filter on integer fields. Is it possible for do in performance analytics OOTB or are there any work arounds for it if its not possible OOTB?

Sheikh

1 ACCEPTED SOLUTION

Adam Stout
ServiceNow Employee
ServiceNow Employee

Correct.  You can't filter an integer field with an OOTB Interactive Filter, you have to go custom.  Same goes for filtering a string (that is not a choice list or reference).  Luckily, this is pretty straightforward.

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If you need a simpler example (this one can be a little complex), take a look at the very basic custom interactive filter example in the docs.

sayub
Tera Contributor

Thanks Adam,

So based on my understanding its not a OOTB just creating a interactive filter from the UI like we do for dimension fields defined as string or date etc. Based on the post i see its more like writing a script to achieve that. Is that correct?

Adam Stout
ServiceNow Employee
ServiceNow Employee

Correct.  You can't filter an integer field with an OOTB Interactive Filter, you have to go custom.  Same goes for filtering a string (that is not a choice list or reference).  Luckily, this is pretty straightforward.