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03-02-2018 09:28 AM
Hi,
I want to create a interactive filter for 'Reassignment count' field for incidents. It seems i am not able to create a filter on integer fields. Is it possible for do in performance analytics OOTB or are there any work arounds for it if its not possible OOTB?
Sheikh
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03-02-2018 12:13 PM
Correct. You can't filter an integer field with an OOTB Interactive Filter, you have to go custom. Same goes for filtering a string (that is not a choice list or reference). Luckily, this is pretty straightforward.
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03-02-2018 11:10 AM
If you need a simpler example (this one can be a little complex), take a look at the very basic custom interactive filter example in the docs.
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03-02-2018 11:22 AM
Thanks Adam,
So based on my understanding its not a OOTB just creating a interactive filter from the UI like we do for dimension fields defined as string or date etc. Based on the post i see its more like writing a script to achieve that. Is that correct?
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03-02-2018 12:13 PM
Correct. You can't filter an integer field with an OOTB Interactive Filter, you have to go custom. Same goes for filtering a string (that is not a choice list or reference). Luckily, this is pretty straightforward.