Export/Import of a report from instance to instance

stevekeiper
Kilo Contributor

Data in ServiceNow can be moved from instanace to instnace via an update set or via an XML record export/import.  I do not see an option to do this with a given report.

 

for example, can I create a report in a sub-prod environment, then either promote it or import it into the prod environemnt via a service now supported method?  I do not see an option to include a built report into an update set and do not see an option to export one to XML.  Note I am not talking about exporting the resulting data itself from the report, I am looking to copy the report and report parameters itself over to PROD.  

 

thanks!

1 ACCEPTED SOLUTION

Anil Shewale
Mega Guru

Hi

You can try getting an XML export-import done for the report. That would help in getting it set up directly as per data in different instance.

1. Navigate to 'Reports>Administration>All'
2. Search for the report you need to export and open the record

 

3. Right-click > Export > XML

 

Screen Shot 2017-10-03 at 12.34.12 pm.png

 

If it help mark helpful or correct 

Thanks and regards

Anil

View solution in original post

3 REPLIES 3

Anil Shewale
Mega Guru

Hi

You can try getting an XML export-import done for the report. That would help in getting it set up directly as per data in different instance.

1. Navigate to 'Reports>Administration>All'
2. Search for the report you need to export and open the record

 

3. Right-click > Export > XML

 

Screen Shot 2017-10-03 at 12.34.12 pm.png

 

If it help mark helpful or correct 

Thanks and regards

Anil

rashmi2109
Kilo Expert
Hi Steve, I suggest you to go to sys_report table, select the report>export to XML.Now go to prod>sys_report>import XML. Thanks, Rashmi

Adam Stout
ServiceNow Employee
ServiceNow Employee

Reports are tracked in update sets (and in scoped apps).  Ideally, you built the report in an app or update set.  If not, open an update set, modify the name of the report and save it and you should have the report in the update set to promote.