How to create a report that includes all ServiceNow tickets, incident, problem change, request, case, etc., that were updated (ever touched) by a user/assignee?

Scott I
Mega Contributor

Can I create a report that includes all ServiceNow tickets, incident, problem change, request, case, etc., that were updated (ever touched) by a user/assignee?

1 ACCEPTED SOLUTION

Scott I
Mega Contributor

Thanks Sachin. I will try this Monday...

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sachin_namjoshi
Kilo Patron
Kilo Patron

yes, create report on task table that were updated by user like below

 

find_real_file.png

 

Regards,

Sachin

Scott I
Mega Contributor

Thanks Sachin. I will try this Monday...

Scott I
Mega Contributor

Very helpful, thanks Sachin.  Apologies for delays in clicking 'Marked as Correct Answer'. (Just taking Admin Foundations Training in a new role that actually requires me to be the system admin...historically, I just gave System Admin's headaches)

Good luck for your new role.

 

Regards,

Sachin