Export to .xlsx

CyrillW
Kilo Guru

Hello everyone,

 

I have the following problem:

 

I have a dashboard (INSTANCE/now/platform-analytics-workspace/dashboards/...)

and am using a data visualisation.

Here, I have an export button accessed via the three dots.

The problem is that I can only download an Excel .xls file.

However, I would like to have an .xlsx file instead.

In a normal data visualisation, do I have a different download tool? Why is that?

 

My data visualisation tool with Pivot Table -> No .xlsx option there

 

A normal data visualisation has this function.

 

Ref: the images attached.

 

8 REPLIES 8

@Hey @Dr Atul G- LNG 

OK, but I’d personally be interested to know why the Provot report is only available in .xls/.csv format.

How exactly do I get the .xlsx format here? Is there a system preference or something else I need to adjust?


Regards
Cyrill

No, it is core code and we cannot add or change anything here.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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OK, that's a shame... Well, thanks anyway for your help.

Ankur Bawiskar
Tera Patron

@CyrillW 

this is OOTB feature/limitation

You can always raise a case with ServiceNow asking when this feature will come

OR

Raise an idea on idea portal about this using your now support credentials

Idea Portal on Now Support 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader