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How can I associate a Manual breakdown to an Automated Indicator?

luislembertsant
Kilo Expert

I created a manual breakdown :

find_real_file.png

I associated it to and automated Indicator but nothing comes out.

find_real_file.png

find_real_file.png

I see the Breakdown elements but nothing came out:

find_real_file.png

I need to no know if is possible to associate a manual breakdown to an automated indicator or not?

1 ACCEPTED SOLUTION

Arnoud Kooi
ServiceNow Employee
ServiceNow Employee

No a Manual breakdowns can't be linked to an Automated Indicator.


Best would be to add a new table Business Units and convert the field in your sy_user table to a reference field.\


(I will post a blog soon, how this can be done)



If this is not possible, see if this thread helps you:


How can I create a breakdown by task type on the Time Card table?


View solution in original post

2 REPLIES 2

Arnoud Kooi
ServiceNow Employee
ServiceNow Employee

No a Manual breakdowns can't be linked to an Automated Indicator.


Best would be to add a new table Business Units and convert the field in your sy_user table to a reference field.\


(I will post a blog soon, how this can be done)



If this is not possible, see if this thread helps you:


How can I create a breakdown by task type on the Time Card table?


Thanks for your information.


Since the business_unit field came directly from the User [sys_user] table. I 'm not able to modify or alter this table.