How can I do a report of Incidents, Changes, Requests related to a Problem?

hernando
Giga Contributor

I need to show a list report of problems, inside each problem it should show the related records(Incident, change and request) 

2 REPLIES 2

Abhinay Erra
Giga Sage

You can create a report on the problem table and set the filter conditions so that Change Request is not empty or Incident is not empty. Let me know if I understood your requirement incorrectly.

Sumit Kulkarni
Tera Contributor

There is the option to use "Related List Conditions" in List views using List V3. See ServiceNow documentation on Related List Conditions

What I understand from your requirement is you want to report on all Problems that have an associated Incident change and request Record, you can do this using a list view from the Problem Table as seen in the below example:

 

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Thank you!

Sumit K