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03-22-2019 07:53 AM
this is the closest scenario i can describe to what i need to achieve.
How can i report on users that haven't had an incident?
I actually need to find all users that don't have a HR Profile record but the solution should be the same.
I know i can do this but exporting two reports then removing all the users that have logged a ticket but i want to get it in SN.
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03-22-2019 08:02 AM
It is quite simple. Create a report on sys_user table using new gui.
On Related List Condition choose incident->caller relation table and condition Less then 1 or Equal 0.

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03-22-2019 08:02 AM

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03-22-2019 08:04 AM
you can create database view between sys_user and incident to find out users who didn't created incidents.
You can apply same logic for HR profile also and then report on DB view.
Regards,
Sachin

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03-22-2019 08:05 AM