How to assign different colors in Donut charts based on different Values in service now reporting.

vickyc
Kilo Expert

Hi Team,

I need to assign to different   colors to donut charts based on different values in report.

i am using incident_sla database view and color should be different and based on below Stage column values.

  • Achieved (Green)
  • In Progress (Yellow)
  • Cancelled (Grey)
  • Breached (Red)

1 ACCEPTED SOLUTION

The actual value for In progress should be in_progress. Please correct this and it should work.



Thank You


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14 REPLIES 14

mike_bush
Kilo Guru

Reports --> Chart Colors should allow you to set this up


Karthik Reddy T
Kilo Sage

Hello Vicky,



Refer the below links may helpful to you.



http://wiki.servicenow.com/index.php?title=Configuring_Chart_Colors#gsc.tab=0



Define colors for report data categories



Create a chart color scheme


Karthik Reddy T.
ServiceNow Commnunity MVP -2018 class.

Alikutty A
Tera Sage

You need to use chart colors module under Reports



Create 4 different entries for chart colors, Select the required table and the Field on which should be having its values as colored. You can either select a system color or specify HTML color code


find_real_file.png



Thank You


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Hi,



I have created for 3 values as grey color not able to find in the list



Also how to map those colors in the donut chart. do we need to apply any settings in the chart ?




find_real_file.png