Hello Reporting team,
I am part of a large organization that utilizes both reporting and PA for as many levels of reporting as possible. We do everything we can using the self-service report builder and have made sure to create processes around self-service report creation/sharing.
However, my team needs to specifically deal with leadership reporting, and we are increasingly finding ourselves running into the edge of reporting's capabilities. We already use a dashboard workflow to share our reports, and we want to give a consistent look and feel for our users that are already used to the traditional ServiceNow Reports.
I know that ServiceNow Reporting uses highcharts, and that highcharts has a javascript extension as well. Is there anything special to know about using highcharts in ServiceNow? is there some sort of custom extension for ServiceNow Reports we can use in our scripts? or is it simply that we need to buy the highcharts extension and simply implement it directly in servicenow?
The ultimate vision, is the creation of dashboards that have normal reports, and custom highcharts reports side-by-side. Ultimately, we are trying to expand our repertoire of reporting tools in ServiceNow and I wanted to check with the experts if there are any best-practice implementation methods that can be advised before we simply dig into the process of implementing the highcharts plugin directly into servicenow.
As always, thank you for your time and expertise!
