How to hide Display grid value options in performance analytics dashboards

sri86
Tera Contributor

Hi Experts, 

We are using jakarta patch 8b instance, recently in dev instance we activated incident management dashboards and collected scores for last 6 months. When I asked one of my user to check the dashboards, they asked me to remove the data grid value options, but when i check from my login, data grid value is not visible for me under dashboards. When i Impersonate the user its displaying for them. 

How to hide data grid value from dashboards, is there anything related to Roles? please check attached image and suggest.

1 ACCEPTED SOLUTION

Adam Stout
ServiceNow Employee
ServiceNow Employee

It looks like you have accessibility enabled for that user.  This is a user option you can change by clicking on the gear in the top right corner of the UI.

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3 REPLIES 3

Adam Stout
ServiceNow Employee
ServiceNow Employee

It looks like you have accessibility enabled for that user.  This is a user option you can change by clicking on the gear in the top right corner of the UI.

sri86
Tera Contributor

Thanks Adam, 

Its worked, If I turn off the accessibility enabled option, then there will be any other impact on page other than hiding data grid value.

Adam Stout
ServiceNow Employee
ServiceNow Employee

I believe there will be other impacts, but I'm not sure what.  They will be similar to the grid which makes the data more accessible for things like screen readers.