Integration with sap to servicenow token authentication fail

[Mahesh6]

We are working on token-based integration with SAP.

SAP Team has provided the rest API for the token type is “x-csrf-token” it has generated.

We are sending the csrf token in PUT rest API but it is returning as a response is “CSRF token validation failed”.

HTTP Status : 403

Error message : Method failed: (/sap/opu/odata/SAP/ZPTG_USER_UNLOCK_SRV/UserDetailsSet(Bname='KOTI6')) with code: 403 - Forbidden username/password combo

The same web services is working in postman but not in servicneow.

Please let me know if anyone did integration with ServiceNow to SAP

[Harsh Vardhan]

adding one hi article here, it has mentioned one properties. 

glide.security.use_csrf_token

https://hi.service-now.com/kb_view.do?sysparm_article=KB0565021

[Mahesh6]

I have tried above property glide.security.use_csrf_token getting same error.

The article KB0565021 for calling in the service portal.

I need to call in rest message

[Nikhil Bahurup1]

Hi Mahesh,

Please verify if you are sending the correct Payload from servicenow. You can log the the payload and compare it with payload which was successful in postman.

[Adam Stout]

If you don't find what you are looking for, you may want to post this in a different Community as this is mostly reporting and analytics experts, not integrations experts.