Invalid Configuration Error on CIO Dashborad

[MMT3]

Hello,

I recently implemented the CIO Dashboard in our SNOW instance by following the steps in this document (CIO Dashboard Installation guide).  I am able to create CIO Dashboard Metric Config records which results in some of the information appearing on the dashboard, but not all. 

"Invalid configuration. Invalid value for group_by field: 0df47e02d7130100b96d45a3ce610399. Contact your ServiceNow administrator for more information."

Please refer to the screenshots.  There is an error appearing on most of the widgets within the dashboard tabs and verticals.  It seems like a simple fix but I can't figure it out.  Please help!  

Thank you,
Melissa

[_Damian]

ok found it:) at least in DPM in did, wrong group by was used (not from DPM but "Standard" one). I needed to used SN Utils to update it as the list was empty.

[Rajnish092]

If you encounter the following error:

"The error is due to an invalid breakdown selection in the KPI configuration record in the sn_ciodashboard_cio_dashboard_metrics_config table."

Please verify whether the selected breakdown exists in the underlying indicator.

To check if the indicator includes the breakdown:

1. Navigate to pa_indicators.LIST.
2. Open the related list and check if any breakdown is selected.
3. Attach a breakdown in 'sn_ciodashboard_cio_dashboard_metrics_config'  that is available in the related list.
4. Refresh the CIO Dashboard.