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01-11-2017 06:13 AM
Is it possible, ex. via a report, within ServiceNow Geneva to look up a user and view assets (ex. laptops) that are currently and/or previously (historically) assigned to the user? If so, how would this be done? Is it possible to do this out of the box with no ServiceNow customization?
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01-11-2017 06:25 AM
Hi Dan,
The current Asset list can be found by viewing the assigned_to field on the alm_asset table.
Getting previous history is not available OOB. You would need to create a "asset log" table of your own and update it over time with a business rule as the assigned_to field changes on alm_asset. That log table would then become your source.
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11-28-2018 09:05 AM
Any documentation on best practices for creating the "Asset Log" Table?
Jason
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06-08-2022 06:36 AM
Hi,
Just wanted to reply to see if any documentation was discovered or created regarding the creation of an Asset Log Table?
Matt
