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‎10-12-2017 03:03 AM
Hi All,
We need to create a report showing the top 5 assignment groups based on number of incidents assigned to them. How can we achieve this?
There is a field called max number of groups, but it has options has 10,15,20 with a default value of 12. Can we configure it to a custom value?
Please Help
Thanks and Regards,
Chandra Suvro Bose
Solved! Go to Solution.
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‎10-17-2017 11:19 PM
Hi Chandra
Goto the choice table and create a choice with below values.
Table - sys_report
element - other_threshold
value - 5
Label - 5
You will see the option 5 in your report
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‎10-17-2017 11:19 PM
Hi Chandra
Goto the choice table and create a choice with below values.
Table - sys_report
element - other_threshold
value - 5
Label - 5
You will see the option 5 in your report