Max number of groups in reporting

suvro
Mega Sage
Mega Sage

Hi All,

We need to create a report showing the top 5 assignment groups based on number of incidents assigned to them. How can we achieve this?

There is a field called max number of groups, but it has options has 10,15,20 with a default value of 12. Can we configure it to a custom value?

Please Help

Thanks and Regards,

Chandra Suvro Bose

1 ACCEPTED SOLUTION

HarshTimes
Tera Guru

Hi Chandra



Goto the choice table and create a choice with below values.


Table - sys_report


element - other_threshold


value - 5


Label - 5


You will see the option 5 in your report


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1 REPLY 1

HarshTimes
Tera Guru

Hi Chandra



Goto the choice table and create a choice with below values.


Table - sys_report


element - other_threshold


value - 5


Label - 5


You will see the option 5 in your report