- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-15-2016 01:25 AM
Hi everyone,
I have 2 questions, related to breakdowns and filtering information in dashboards:
* Is there any possibility to select multiple elements of a breakdown in the same widget?
For example, I would like to see the number of incidents logged by team A, B, C and D. Is this possible without having to add new widget indicators?
I created element filter, including all these teams in a group, but I cannot select this as a breakdown or as an element of the breakdown.
* Is there any possibility to create multiple breakdown dashboards?
For example, I would like to be able to filter the information by company and group. Is this possible to happen directly on the dashboard or I have to filter by company first and then, every widget to be filtered by group?
Many thanks in advance,
Oana
Solved! Go to Solution.
- Labels:
-
Performance Analytics
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-15-2016 06:54 AM
Hi Oana,
Regarding "multiple elements of a breakdown in the same widget". Something like below:
Or
Here the configuration:
Where the elements filter defines which elements from the breakdown are included.
Best regards,
Erik
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-16-2016 12:59 AM
Hi Erik,
I have one more question regarding breakdowns:
* For example, by selecting the conditions below, it will show me 0 and the filter only by the 2nd breakdown (in this case - Priority), even though we have data in the indicator and the box for Collect breakdown matrix is marked as true.
Is there anything else I could do? Or are there some settings that need to be changed?
Thank you,
Oana
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-16-2016 01:23 AM
I believe you will need to pick an Element from Breakdown (this case from Assignment Group). Otherwise the widget does not know which scores to display.
Best regards,
Erik
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-16-2016 04:31 AM
Thank you, Erik. I thought maybe there is a way to show the information exactly like in the scorecards - when you select 2 breakdowns and it shows you the entire breakdown matrix...
In this case, if I want to select, all the possible assignment groups and all priorities, I have to select those manually?
Sorry for keeping this question open, but I would like to find a way for everyone to be able to represent data easily.
Best regards,
Oana
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-16-2016 04:54 AM
I am sorry but could you post a screenshot of this: "when you select 2 breakdowns and it shows you the entire breakdown matrix..." ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-16-2016 04:58 AM