Need catalog tasks report that shows me all (OPEN) records that HAVE NOT been updated > 48 hours.

DominionA007
Tera Contributor

Need catalog tasks report that shows me all (OPEN) records that HAVE NOT been updated > 48 hours.

1 ACCEPTED SOLUTION

Runjay Patel
Giga Sage

Hi @DominionA007 ,

 

Follow below steps.

1. Navigate to reports module and create new.

2. Select sc_task table and put below filter condition.

RunjayPatel_0-1736231299208.png

 

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If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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View solution in original post

7 REPLIES 7

Ankur Bawiskar
Tera Patron
Tera Patron

@DominionA007 

what filter report condition you started with?

it would be something like this since you require open tasks so you need to have Active=true in filter condition

 

AnkurBawiskar_0-1736224121397.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Runjay Patel
Giga Sage

Hi @DominionA007 ,

 

Follow below steps.

1. Navigate to reports module and create new.

2. Select sc_task table and put below filter condition.

RunjayPatel_0-1736231299208.png

 

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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Thank you, Appreciate your assistance with this. Have an amazing day.