New incident created for each month

[hidzirf]

I want to create a trend report to show how many new incidents were created each month. However, the records show that incidents created in previous months are included, and some of the incidents created in that month are not included.

The Indicator Source condition I'm using is "Created on Today," and the frequency is Daily.

The collection parameters for the Job schedule: relative start interval 12 months ago and relative end interval 1 day ago.

What is wrong with my conditions and how can I fix this?

Example as per screenshot:
On March it shows they are 11603 incidents created. when click on the Analytic Hub, it shows that tickets that were opened on Feb are also there.

[TheJoeDC]

Don't you want two jobs? One going back 12 months for the historic data (runs once only) and one that runs daily for just the 24 hours? Wonder if that is causing issue. 

[hidzirf · Accepted solution]

Hi All,

I’ve found the cause of the issue.
It was due to my job parameters running in my local time zone, which led to the discrepancy.

Thanks, everyone, for your replies!