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‎01-31-2017 12:11 AM
Hi, I need to replicate (or recreate...) many reports from our legacy tool to ServiceNow Helsinki.
One report is looking for tickets that have one of a long list (approx 40) of CI's as the Impacted Config Item.
Do I really need to separate these into individual OR statements, or is there a way of putting them in a list? The 'is one of' operand does not appear to be available on this column.
Thanks.
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‎01-31-2017 12:15 AM
Hi Russ,
Please go to the filter condition and use as Config Item-->Show Related Lists-->Name 'is one of' The values you want to filter.
I hope this helps.Please mark correct/helpful based on impact
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‎01-31-2017 12:15 AM
Hi Russ,
Please go to the filter condition and use as Config Item-->Show Related Lists-->Name 'is one of' The values you want to filter.
I hope this helps.Please mark correct/helpful based on impact
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‎01-31-2017 01:12 AM
Thankyou Amian - wondered where the 'is one of' had gone 🙂
Cheers
Russ