Reporting using multiple Related List Conditions

MStritt
Tera Guru

Hello,

On our Account form, we have multiple Related Lists. I want to run a report, that will show me all Active Accounts that have no records for the Related Lists highlighted below (Contacts, Assets, Contracts, Entitlements).find_real_file.pngWhen creating the report, it looks like you can only query on 1 Related List condition. Is there a way to query multiple Related Lists?

find_real_file.png

 

5 REPLIES 5

Adam Stout
ServiceNow Employee

Reports only support one Related List Conditions at a time.  If you need to do more, you have to look at a scripted filter.  Here are some examples:  https://community.servicenow.com/community?id=community_blog&sys_id=bd0eaa2ddbd0dbc01dcaf3231f96199e

Thanks Adam.

Unfortunately, I don't have a lot of experience with scripting. Anyway you can provide assistance, on how I would need to configure the script (script include) for my use case?

Is there any possibilty this will be added to the UI?

 

Our use case: We want to see all Incidents and Change Requests that have an Affected CI or an Impacted CI that is "Used for" Manufacturing. 

Michael Kaufman
Giga Guru

Here is a scripted filter for your use case.  I had to do something similar recently.

https://www.servicenowelite.com/blog/2019/10/8/unprocessed-accounts