Reporting using multiple Related List Conditions

MStritt
Tera Guru

Hello,

On our Account form, we have multiple Related Lists. I want to run a report, that will show me all Active Accounts that have no records for the Related Lists highlighted below (Contacts, Assets, Contracts, Entitlements).find_real_file.pngWhen creating the report, it looks like you can only query on 1 Related List condition. Is there a way to query multiple Related Lists?

find_real_file.png

 

5 REPLIES 5

Adam Stout
ServiceNow Employee
ServiceNow Employee

Reports only support one Related List Conditions at a time.  If you need to do more, you have to look at a scripted filter.  Here are some examples:  https://community.servicenow.com/community?id=community_blog&sys_id=bd0eaa2ddbd0dbc01dcaf3231f96199e

Thanks Adam.

Unfortunately, I don't have a lot of experience with scripting. Anyway you can provide assistance, on how I would need to configure the script (script include) for my use case?

Is there any possibilty this will be added to the UI?

 

Our use case: We want to see all Incidents and Change Requests that have an Affected CI or an Impacted CI that is "Used for" Manufacturing. 


Susan Williams, Lexmark

Michael Kaufman
Giga Guru

Here is a scripted filter for your use case.  I had to do something similar recently.

https://www.servicenowelite.com/blog/2019/10/8/unprocessed-accounts