Schedule report Email going to multiple people

tzcqdg1
Kilo Contributor

Hi 

When I setup a schedule report I have added 2 email addresses for example 

john.smith@snow.com, bob.jones@snow.com

But when I receive the email it goes to 4 people, 

john.smith@snow.com, bob.jones@snow.com, ian.jones@snow.com, paul.long@snow.com

It is like Bob Jones email address is associated to other people so when I send it to him it goes to the others?? Anyone any idea why??

 

Thanks

1 ACCEPTED SOLUTION

Slawek_Radziewi
Kilo Sage

Some user might have delegates set.

https://**.service-now.com/nav_to.do?uri=%2Fsys_user_delegate_list.do

Have you checked emails log? Are these addresses also there in sent mails?

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1 REPLY 1

Slawek_Radziewi
Kilo Sage

Some user might have delegates set.

https://**.service-now.com/nav_to.do?uri=%2Fsys_user_delegate_list.do

Have you checked emails log? Are these addresses also there in sent mails?