Truncated text in Reporting

Rohit8
Tera Expert

We have a (Reporting) Pie-chart with data labels which are relatively long. The data labels were being truncated but we were able to fix it by modifying the values in Reports > Administration > Properties.

However, when we try to download a capture of the chart using the Save as JPG/PNG option, the text in the picture is still appearing truncated, just like it was in the chart before we disabled the truncating there. 

Actual Piechart:

find_real_file.png

In the downloaded Picture (JPG and PNG):

find_real_file.png

 

Is there a way to fix the Picture properties to avoid the text truncation and the dependence on Snipping tool for using the piechart.

 

Thanks a lot.

 

1 ACCEPTED SOLUTION

Alberto Consonn
ServiceNow Employee
ServiceNow Employee

Hi,

could you check the value of the System Property glide.chart.truncate.data_labels? It should fit your need.

Refer to Reporting properties

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto

View solution in original post

17 REPLIES 17

Hi,

There are other 2 properties which you need to change. 

glide.chart.label.legend.truncate_to

glide.chart.data.label.truncate_to.large

Change both of them. 

Mark the comment as a correct answer and helpful once worked.

Also, this glide.chart.data.label.truncate_to has to be changed.

I modified these properties

 

glide.chart.data.label.truncate_to

glide.chart.data.label.truncate_to.large

glide.chart.label.legend.truncate_to

glide.chart.label.legend.truncate_to.large

 

from their original value to 500 but unfortunately, that didn't make any difference in the downloaded picture. 😞

 

So, at the moment, I don't think there is a way to modify this behaviour.

Cheers

Alberto

Can you also try changing this value

glide.chart.truncate.x_axis_labels to false once.