- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-15-2019 03:29 AM
We have a (Reporting) Pie-chart with data labels which are relatively long. The data labels were being truncated but we were able to fix it by modifying the values in Reports > Administration > Properties.
However, when we try to download a capture of the chart using the Save as JPG/PNG option, the text in the picture is still appearing truncated, just like it was in the chart before we disabled the truncating there.
Actual Piechart:
In the downloaded Picture (JPG and PNG):
Is there a way to fix the Picture properties to avoid the text truncation and the dependence on Snipping tool for using the piechart.
Thanks a lot.
Solved! Go to Solution.
- Labels:
-
Dashboard
-
Performance Analytics
-
Reporting

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-15-2019 03:33 AM
Hi,
could you check the value of the System Property glide.chart.truncate.data_labels? It should fit your need.
Refer to Reporting properties
If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.
Thank you
Cheers
Alberto

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-21-2019 11:22 PM
Aha.. got it.
So the text is actually part of the image and image was getting cut 🙂
Good to know.
I think you should mark your comment as correct answer as it has the correct solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-22-2019 12:26 AM
Actually, the text was also being truncated and that is how it appeared on the chart and downloaded image both. So even if the chart's width and height are big, the text will continue to be cut off due to the system properties set to truncate data labels after a particular number of characters.
We fixed that part by modifying the system properties as suggested by Alberto. So then the labels started appearing fine on the chart (and the dashboard) but the downloaded image continued to cut the labels because it's set to download JPG in a particular resolution (too small to fit the data labels) unless it's a custom chart with a set width/height. Therefore, changing the chart size resolved the 2nd issue.
So basically a two-part solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-22-2019 12:36 AM
Got it.