UI Issue - Columns are not aligned to the header in the report.

Ts_n
Tera Contributor

Hi experts,

 

When I create a report while using List as the report type, the table cells of the data rows are shifted to the right (as shown below).

 

While looking into the HTML structure of the list, I found that it was because the colspan="2" attribute in the first <td> html element of the tbody created an unwanted column.

 

Is there any workaround or solution to this problem please?

 

Capture.JPG

 

Steps to reproduce:

  1. Go to the page Create a report
  2. In the Data section, choose any table
  3. In the Type section, choose List
  4. In the Configure section, choose any column in Group by field

 

Tom.

1 ACCEPTED SOLUTION

Hi - This is a known issue

 

 

Description

Column data and headers aren't aligned when expanding 'Group by' in list report and list view

Steps to Reproduce

 

1. Create a new list report based on any appropriate table, ie, incident.
2. Group by an appropriate field, ie. Priority.
3. Run the report.

Expected behaviour: The columns of data should align with the report column headers.
Actual behaviour: The columns of data are all shifted to the right such that they align with the next header.

Workaround

This problem has been fixed. If you are able to upgrade, review the Fixed In section to determine the latest version with a permanent fix your instance can be upgraded to.


Related Problem: PRB1615740

 


Seen In

 San Diego Patch 10
 Tokyo Patch 6
 Utah

Fixed In

 San Diego Patch 10
 San Diego Patch 9a Hot Fix 1
 Tokyo Patch 4 Hot Fix 1
 Tokyo Patch 6
 Utah

View solution in original post

3 REPLIES 3

JeremyNino
Tera Contributor

I just myself experienced this.  Only happening when the list is grouped.  Happens on all tables.  @Ts_n, did you just notice this happening? 

JeremyNino_0-1675892276197.png

 

Ts_n
Tera Contributor

Yes, it happens when the group by is set on the list. I am not sure if this is a new issue or not because I am very new to ServiceNow.

Hi - This is a known issue

 

 

Description

Column data and headers aren't aligned when expanding 'Group by' in list report and list view

Steps to Reproduce

 

1. Create a new list report based on any appropriate table, ie, incident.
2. Group by an appropriate field, ie. Priority.
3. Run the report.

Expected behaviour: The columns of data should align with the report column headers.
Actual behaviour: The columns of data are all shifted to the right such that they align with the next header.

Workaround

This problem has been fixed. If you are able to upgrade, review the Fixed In section to determine the latest version with a permanent fix your instance can be upgraded to.


Related Problem: PRB1615740

 


Seen In

 San Diego Patch 10
 Tokyo Patch 6
 Utah

Fixed In

 San Diego Patch 10
 San Diego Patch 9a Hot Fix 1
 Tokyo Patch 4 Hot Fix 1
 Tokyo Patch 6
 Utah