Upgrade to Australia and Platform Analytics

[Fabiana3]

Hi all,
following the release upgrade to Australia on 06/15/2026, what is the rationale according to which some Core reports/dashboards were automatically migrated to Platform Analytics (Next experience) and others were not?
Could someone explain it to me, please ?
Thx,

Fabiana

[Dr Atul G- LNG · Accepted solution]

Hi @Fabiana3 

I agree—we experienced the same issue with one of our clients as well. Some reports were migrated, and we were unable to identify the root cause.

As a workaround, we migrated all the reports to Platform Analytics (PA), which resolved the issue for us. My suggestion would be to log a ServiceNow support case and check whether they can provide any insights into the underlying cause.

In our case, the client environment was relatively small, so we didn't spend much time investigating further. Instead, we prioritized migrating the remaining reports to PA.

[Fabiana3]

Hi Mark,
regardless of what you rightly point out, the main fact is that AUTOMATIC migration of Core reports/dashboards during the release upgrade was not expected at all.

[Dr Atul G- LNG]

https://www.servicenow.com/docs/r/now-intelligence/data-migration.html

https://www.servicenow.com/docs/r/yokohama/now-intelligence/data-migration.html

[Tanushree Maiti · Accepted solution]

Hi @Fabiana3 

•  The Platform Analytics Migration Center is already available to help you migrate.
• Migration requires planning, cleanup, testing, review, and recreation.

Check this KBs for migrating your legacy reports to Platform Analytics Dashboard.

KB1578131 Platform Analytics Migration Center guidelines and troubleshooting 

Platform Analytics Academy - March 20th, 2024 - Platform Analytics Migration Center

Also Refer: Important Update on Legacy Reporting and Analytics with Australia Release