What Role(s) does an ITIL user need to be able to Edit and Publish reports?

[rmechols]

I am trying to give a few trusted teammates that ability to edit and publish reports within our instance. What Role do I need to give them? They have the ITIL role already.

https://docs.servicenow.com/bundle/helsinki-performance-analytics-and-reporting/page/use/reporting/reference/r_ReportRoles.html 

The ITIL Role can create reports and view reports that have been shared with them. Cannot share reports, edit, or delete reports that have been shared with them.

The Report Publisher can Publish reports that they can manage. Publishing a report creates public a link to that report. Users with this role must also have another role that grants permission to create and edit reports.

Since the ITIL Role "Cannot share reports, edit, or delete reports" what additional Role must I give them to allow them to create/edit/publish reports?

[Allen Andreas · Accepted solution]

Hi, please see this link for a full explanation:

https://docs.servicenow.com/bundle/kingston-performance-analytics-and-reporting/page/use/reporting/t...

essentially they need their ITIL and then this: report_publisher

Just publisher, not report admin, etc.

[rmechols]

Allen, Thank you

[Allen Andreas]

Hi,

You're welcome!

Please mark all replies as helpful, or mark your chosen answer as correct to give credit!

Thanks!

[dravvyramlochun]

Hello

Role required: both the report_publisher and itil role, report_admin, or admin

Reference: https://docs.servicenow.com/bundle/kingston-performance-analytics-and-reporting/page/use/reporting/task/t_PublishAReport.html

Thanks,
Dravvy

Please Hit Helpful or Correct depending on the impact of the response

[rmechols]

Thank you Davvy