What roles should I include to allow App Engine Fulfiller ability to create dashboards

[Jason J_]

Building apps using AES with custom (fulfiller) roles created in AES for the applications. The stakeholders want the custom app fulfillment team to be able to create and share dashboards.

The following docs page states that "Any role" can create, edit and share dashboards. However, we are finding that the custom fulfiller role these users are granted(created in the security section of App Engine Studio) does not give them the ability to create dashboards.

https://docs.servicenow.com/bundle/tokyo-now-intelligence/page/use/dashboards/concept/c_DashboardRol...

What role or role pairs would you suggest including to allow the custom app fulfillers access to dashboards and reports.

[SanjivMeher]

For the users to be able to create reports, you will need to provide them report_user report.

https://docs.servicenow.com/en-US/bundle/tokyo-now-intelligence/page/use/reporting/concept/c_Adminst...

Users should be able to create dashboard by themselve. Not sure, why they are not able to. If not, you can try the pa_power_user, if that gives them the ability.

[Jason J_]

Thanks for that note.  I am aware of report_user and report_group, and that is not our challenge.  Our goal is to allow the users ability to create Dashboards.  Again, per the originally posted docs page on dashboard permissions, "any role" should do the trick.  However, my customer is finding that is not allowing access to create dashboards.  I was curious if anyone else out there building custom apps using App Engine Studio is running into this.