Which Performance Analytics roles consume a license/come with a cost?

[Hugh Sweeney]

Which Performance Analytics roles consume a license/come with a cost?

[sachin_namjoshi · Accepted solution]

All ServiceNow instances are provisioned with a complimentary version of Performance Analytics that has configuration limitation.

Note: A subscription is necessary only on the production instance. You can activate a licensed Performance Analytics plugin on a development or test instance without purchasing a subscription.

Check below for more details

https://docs.servicenow.com/bundle/london-performance-analytics-and-reporting/page/use/performance-analytics/concept/c_PremiumPerformanceAnalytics.html

Regards,

Sachin

[Adam Stout]

You should confirm with your Account Executive for ServiceNow, but generally, Performance Analytics is not licensed per user so role consumption isn't an issue.