This short video is part of a series designed to highlight how
ServiceNow customers can start to identify process improvement
opportunities using the Process Mining evaluation projects for Customer
Ca...
This short video is part of a series designed to highlight how
ServiceNow customers can start to identify process improvement
opportunities using the Process Mining evaluation projects for Employee
Ca...
This short video is part of a series designed to highlight how
ServiceNow customers can start to identify process improvement
opportunities using the Process Mining evaluation projects for Customer
Ca...
In this installment of the Process Mining Academy Process Mining Product
Manager, Rozmin Parpia covers how to include survey results in your
process analysis. Roz covers a few different hypothesis and...
As of the Xanadu release of ServiceNow, Process Mining Evaluation
Projects will be installed and configured on every customer instance. In
Xanadu an incident focused project was made available and in ...
This short video is part of a series designed to highlight how
ServiceNow customers can start to identify process improvement
opportunities using the Process Mining evaluation project for incident
tha...
This short demonstration is part of a series designed to highlight how
ServiceNow customers can start to identify process improvement
opportunities using the Process Mining evaluation project for inci...
This short video is part of a series designed to highlight how
ServiceNow customers can start to identify process improvement
opportunities using the Process Mining evaluation projects for incident
th...
In this installment of the Process Mining Academy we dig into all of the
enhancements in the Yokohama release. We cover the new evaluation
projects for HR and Customer Service cases, the guided set up...
Eliminating Blind Spots: Process Mining for End-to-End Source-to-Pay &
Third-Party Risk Insights One of the things I love most about the
ServiceNow platform is its ability to unify teams by breaking d...
For each ServiceNow release, I explore the city it is named after and
attempt to draw parallels to our Process Mining enhancements. With
Yokohama I didn’t have to look too far. Besides being known for...
Improvement opportunities are super powerful and a huge time saver. It's
easier than ever now to create these so that you have the same insights
surfaced to you automatically each time! Is there a spe...
In this installment of the Process Mining Academy we focus on Process
Mining for Risk Management. Process Mining Product Manager Damian
Pascale and Risk Management Product Manager Utkarsh Jain give an...
Have you been hearing all the buzz about ServiceNow Process Mining? How
it can help you discover your process inefficiencies and recommend
process improvement opportunities? You've seen all the demos ...