Guide to getting started with ServiceNow Process Mining

[dangrady510]

There is a plenty of content out here in the ServiceNow community focused on our in-platform Process Mining solution. 

We thought it would be good to consolidate some of it into single post for those of you that are new to Process Mining and trying to figure where to start with the solution. 

1 What is Process Mining Quick 2 minute explainer Watch Video →	2 Process Mining Overview and Demo High level overview presentation and demonstration Learn More →	3 Create your first Process Mining project in minutes Learn how to create your first Process Mining Project Get Started →	4 How to use the Analyst Workbench Learn how to slice and dice your process data and identify improvement opportunities Explore →
5 Process Mining Use Case Series Get inspired by a series of short recordings highlighting the most common types of analysis customers start with View Series →	6 Process Mining Academy Register for our monthly Process Mining Academy where we do deep dives into different areas of the solution. Register →	7 Workflow Specific Sessions Explore workflow specific examples. Process Mining is a platform level capability and available for all workflows. Explore →	8 Get your Process Mining Certification Complete the ServiceNow University courses and get certified. Get Certified →

Hungry for more?

Here is some additional content that you might want to check out next:

• Want to get hands-on experience in a lab environment? Try this Now Learning course
• Want to get hands-on experience in your own instance? Try the Evaluation Project
• How to use the Process Mining Evaluation Project in your instance 
• What workflows (ITSM, CSM, HR, etc) is Process Mining available for? (Spoiler, ALL OF THEM)
• How to create your first Process Mining project
• Planning your ServiceNow Process Mining program
• How to use Process Mining to identify process improvement opportunities
• Process Mining FAQ
• Process Mining Academy
• Am I ready for Process Mining?
• Benefits of running Process Mining in a production environment
• Why behind the KPI:  How Process Mining complements Performance Analytics
• Process Mining for external process data
• Automated Findings