In this installment of the Process Mining Academy Product Success Manager Belal Abusaleh does a deep dive into Process Configuration records. For every process (table) you want to mine the Process Configuration record contains some key default values to streamline the Process Mining project creation process as well as enable the investigative capabilities in the Analyst Workbench. This session covers how to configure these values. This is based on the Yokohama release.
You can find previous Process Mining Academy sessions or register for future sessions here
Interested in learning more about in-platform process mining check out the FAQ
This Guide to Getting Started with ServiceNow Process Mining is also another good next step.
Want to try Process Mining in your own instance? Check out the Evaluation Projects
Be sure to check out the Process Mining Use Case Series
See Process Mining in action - check out this post which includes a live DEMO
Presentation from the session attached below.
