Welcome to Process Mining in Minutes, a new video series covering real use cases across ServiceNow agentic and deterministic workflows. Each minute is short, focused on a single outcome, and built around how Process Mining actually gets used in the real world.
Minute 14: CSDM - Visualize Services
Wondering how to implement CSDM? Use Process Mining to visualize your services and jumpstart your journey in building service relationships.
See your Business, Technology, and Application services with their real operational status and support groups in one multi-dimensional map, surface the data quality gaps eroding CI traceability, and use before-and-after compare for a quicker CSDM crawl-walk-run-fly journey adoption.
Stop proving CSDM adoption on a diagram. Prove it from the actual data mined.
Want to go deeper?
Process Mining for CSDM - Visualize Services
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