Want to explore and learn ServiceNow AI and all its related features and modules

GouravD
Tera Contributor

Thursday

Hello Team,

Can anyone point me to the right path to learn more about ServiceNow AI features and its related modules as a Beginner. I am looking to expore and dig in more to have more insights.

 

Thank you.

0 Helpfuls
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Tanushree Maiti
Tera Patron

Thursday

Hi @GouravD 

 

Following resources will also help you.

 

Check these video 

Now assist:

https://www.youtube.com/watch?v=URJbG8HF5D0

https://www.youtube.com/watch?v=j1nVa1hrQF4

 

Now Assist in AI Agents - Resource Guide [Updated February '26]

 

AiOps:

What is AIOps? 

Introducing the ServiceNow ITOM AIOps Configuration Center

Quick Start Guide for ITOM AIOps Event Management

ITOM: Predictive AIOps || Knowledge & Troubleshooting Resources

A Comprehensive Overview of AIOps and Its Magic in Action

https://www.youtube.com/watch?v=RZKhaP34_Ro&t=2s

https://www.youtube.com/watch?v=AdG228DSYHA

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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