Is there any capabilities in servicenow to handle e-tendering?

[Shantanu Arora]

I looking for a capabilities in ServiceNow to handle e-tendering. Most of the problem statement are resolved from procurement operation management but i am not really sure if we can handle e-tending from procurement operation management?

@Servicenow 

[Gunjan Kiratkar]

Hi @Shantanu Arora ,

ServiceNow offers a Procurement application that includes capabilities for managing electronic tendering processes. With the Procurement application, you can create and publish electronic tender notices, receive and evaluate bids from suppliers, and award contracts to successful bidders.

To use the Procurement application for e-tendering, you will need to set up the following:

1. A Supplier Relationship Management (SRM) portal for suppliers to access and submit tenders.

2. A Procurement application instance configured for e-tendering, with the appropriate workflow and fields for managing the tender process.

3. A tender form template that defines the fields and information that suppliers need to provide in their bids.

4. A bidding process that outlines the steps and timeline for submitting and evaluating bids.

Once you have these elements in place, you can use the Procurement application to manage the entire e-tendering process, from publishing the tender notice to awarding the contract to the successful bidder.

[Shantanu Arora]

Hi @Gunjan Kiratkar 

Thanks for the reply. Can please confirm that does ServiceNow support contemporary procurement?

Regards

[Krishnak5462021]

How to manage Bids for suppliers in S2P

[Nikhil Bajaj9]

Hi @Krishnak5462021 ,

I dont know about this module but while googling about it i got something, which may be helpful for you:-

In ServiceNow's Source-to-Pay (S2P) module, managing bids for suppliers involves several key steps: creating sourcing requests, soliciting and collecting quotations, assessing proposals, negotiating terms, and ultimately awarding contracts. This process is streamlined by ServiceNow's capabilities for managing supplier information, automating purchase orders, and integrating with financial systems. 

Here's a breakdown of the process:

1. Sourcing Request Creation: 

• Begin by creating a sourcing request, which can be initiated based on a purchase request or other business needs.
• Define the requirements for the goods or services needed, including specifications and quantities.

1. Supplier Identification and Invitation:

• Identify potential suppliers for the sourcing request. 
• Invite qualified suppliers to participate in the bidding process by sending them a Request for Proposal (RFP) or Request for Quotation (RFQ). 

1. Bid Submission and Management:

• Suppliers submit their bids through the ServiceNow platform, often through a supplier portal. 
• Track the progress of bids and ensure all necessary information is received. 
• Utilize ServiceNow's reporting and analytics capabilities to gain insights into bid submissions. 

1. Bid Evaluation and Negotiation:

• Evaluate supplier proposals based on factors like price, quality, delivery time, and other relevant criteria. 
• Negotiate terms and conditions with selected suppliers. 
• Utilize ServiceNow's tools for contract management to finalize agreements. 

1. Contract Award and PO Creation:

• Once a supplier is selected, award the contract within ServiceNow. 
• Automatically generate a purchase order (PO) based on the awarded contract. 
• Track the PO and its fulfillment through the S2P process. 

Key ServiceNow Features for Bid Management:

• Supplier Portal:

Provides a dedicated space for suppliers to access RFPs, submit bids, and manage their profiles. 

• Sourcing and Procurement Operations:

Streamlines the entire sourcing process, from request to award. 

• Contract Management:

Enables the creation, negotiation, and management of contracts with suppliers. 

• Performance Analytics:

Offers real-time insights into sourcing activities, supplier performance, and procurement metrics. 

• AI-powered features:

Some applications can leverage AI for invoice processing, data extraction, and automation. 

By leveraging these features and following the outlined steps, organizations can effectively manage bids and streamline their source-to-pay process in ServiceNow.

Regards,

Nikhil Bajaj