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Subsciption Management dashboard - Wrong allocations

Hi all, In the Subscription Management dashboard I see 0/10 allocated licenses for "Source to Pay operations", even if they should be 10/10 allocated.I can only see those which are "purchased".I cannot even see the button to update the dashboard that...

Tommaso2 by Tera Expert
  • 384 Views
  • 1 replies
  • 0 helpfuls

Supplier lifecycle management

Hi all,  It is not clear to me how Risk Assessment and Tier Assessment steps work in Supplier Lifecycle Management module.In fact in the playbook of the Supplier Manager I only got that the respective records can be created, but:- questionnaires are ...

APO with SPO do not have GRN tables

We discovered that the APO plugins do not create GRN tables, the vancover version only does a PO matching but not a 3 way match, therefore anyone has experience, do we make custom tables and configure the PO matching to support 3 way match

How to add new drop down UI builder header

Hello All, I want add new drop down in UI bulider headerCurrently as a OBB we have delivery location and Supplier and product drop down available.  Need to add country drop down.  Kindly share any documents or video related to it? 

Doument Task is Unassigned

Document Task is assigned to external user, when the user tries to access the task from To-do's, Task is unassigned message is displayed in Details.  Document task and Document task PDF widget has  user criteria applied with external user and slm con...

Resolved! Shopping Hub error: Page not found prompt after installing plugin

After installing the ShoppingHub plugin as well as the Procurement Management family pack, I am getting a "Page not found" error when attempting to navigate to my instance of ShoppingHub. I can see ShoppingHub in my filter navigator:However, when I c...

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Kevin Recio by Tera Contributor
  • 1151 Views
  • 3 replies
  • 4 helpfuls

S2P Ops Implementation Bootcamp

I'm working thru the S2P Ops Impl Bootcamp, which I believe was recorded in 2021 - 2 years ago, which is mostly working for me, but I cannot create a PR as Shirley Ross in Lab3, to test approval rules, I get a system error instead.   I have a custome...

server script to retrieve Country information

In order to get user information to be displayed in the header of a portal, you can use the glidesystem user object: eg. gs.getUser().getFirstName; This works fine if the field contains a value.  However if the field is a reference, then the gs doesn...

Frank70 by ServiceNow Employee
  • 1526 Views
  • 4 replies
  • 0 helpfuls